Frequently Asked Questions

When will your service be available?

Megabits Island Internet is available right now! We have built the largest and fastest WiFi Hotspot Network on Put-In-Bay and are working diligently to expand home and business services. Our affordable subscription-based Wi-Fi network now covers a majority of the downtown public and business venues with many more to come. Installations for home and business service available now, call 888-Mi2-3456 for a free site survey.

How is your Wi-Fi different?

Megabits Island Internet (Mi2), is building our own microwave radio network connected to a commercial fiber optic network on Catawba island. The microwave will send a signal to two towers on the island that will broadcast to homes, businesses and the 100’s of Hotspots across the Island. This will provide connectivity with easy Wi-Fi roaming capability for resident and visitor subscribers.

Where are your Hotspots currently located?

The Mi² WiFi Hotspot Network is available in over 65 locations, with many more to come. Connnect with us at these businesses:
Mojito Bay, The Surf Shop, Put-in-Bay Brewery, Roundhouse Bar, Red Moon, Joe’s Bar, Topsy Turvey, Perry Holiday Hotel, The Beer Barrel, Put-in-Bay EMS, Fire Department and Township Hall, Bay Lodging Resort, The Forge housing, Lake Erie Islands Nature & Wildlife Center, Put-in-Bay Chamber of Commerce, The Boardwalk, The Keys, Dairy Isle, Hooligans Irish Pub, PIB Yacht Club, The Crews Nest, PIB Winery, Jet Express Dock, The FishBowl, Mossbacks, the PIB Transportation Bus Depot, The Park Hotel, GOAT Soup & Whiskey and Island Hardware.

What kind of customer support will you have?

Megabits is locally owned and operated and provides full-time on-island presence to provide personal service, assure speedy installations, and technical support.

What kind of speed can you provide?

Our subscribers will be able to receive service from 25 Mbps to 100+ Mbps. The Mi2 network is engineered to support 10 Gigabits (Gbps) of traffic and has connectivity to a commercial fiber optic network providing 100 Gbps of dedicated ethernet bandwidth. The FCC has currently defined “broadband” internet as a fixed internet connection which provides speeds of 25 Mbps downstream and 3 Mbps upstream.

As a business owner, shouldn’t I supply free Wi-Fi for my customers?

Historically Internet and Wi-Fi service on the island has been substandard and often costly to provide. Megabits will provide affordable subscription based high speed reliable internet with our island wide Wi-Fi access points to your customers. We will install access points in your business at no cost to you. We won’t be using your connectivity, you don’t need to buy the equipment, you don’t need to maintain the equipment and you won’t need to deal with the customer support. Your customers will enjoy the convenience of high-speed connectivity, and spend more time in your business.

What will Mi2 Hotspot, Residential or Business Service cost me?

Mi2 Hotspot Network subscription begins at $4.99 daily with discounted weekly, monthly and annual pricing available. For all the information and to Connect Now, visit our Mobile Mi2 page. Home service available at $49 a month, click here for more information. Business service available at $199 a month, click here for more information.

How can I get Megabits services?

For home and business services call us at 888-Mi2-3456 (888-642-3456) to schedule a no-cost site survey. All billing is done electronically and monthly charges will be billed automatically to credit/debit cards.